常見問題

The Swiss Travel Pass, the Swiss Travel Pass Flex and the Swiss Half-Fare Card can be issued as a print@home ticket / eTicket (you must print out the ticket).

Swiss Travel System passes and tickets are available to anyone who is resident outside Switzerland or the Principality of Liechtenstein.

In the case of loss or theft, it is not possible to refund tickets.

Please contact us directly if you are unable to travel due nto sickness or accident or if you would like to exchange your paper Swiss Travel System pass or ticket. An exchange is only possible before the date of departure and within working hours. Please note our opening hours if trying to contact us (Monday to Friday from 08:00-17:00 and Saturdays from 10:00-16:00).

Important: Print at Home Tickets are non-exchangeable, non-refundable.

The Swiss Travel Pass Youth is valid for those aged 16-24 years on the first day of travel and offers a 15% reduction on nthe normal adult price. The Swiss Travel Pass Youth entitles you to all of the same benefits as the Swiss Travel Pass.

The Swiss Travel Pass offers free entry to more than 500 Museums, including the Olympic Museum in Lausanne, Château de Chillon and the Ballenberg Swiss Open-Air Museum.

The Swiss Travel Pass is valid for 3, 4, 8 or 15 consecutive days in 1st or 2nd class.

The Swiss Travel Pass is valid on the whole boat, rail and Postbus network in Switzerland, as shown here.